UPCARE Technology, Inc. A provider of Web-based clinical software and lab outreach solutions.

Our Story

One of UPCARE Technology's early customers was Marquette General Hospital (MGH), a 352-bed, federally designated Rural Referral Center in Michigan. MGH serves 11,000 inpatients and 420,000 outpatients per year with 54 care specialties, and has earned the designation of "Most Wired" by Hospitals and Health Networks Magazine in four of the last six years.

MGH had numerous non-integrated clinical and administrative systems and needed a way to create an Electronic Medical Record (EMR) to support its strategic goals of improved quality and efficiency. In addition, they wanted a lab outreach solution that would facilitate the growth of their reference lab business. Most importantly, MGH wanted to do this without expensive and disruptive replacement of its existing legacy systems.

MGH is also the flagship Regional Referral Center within the 16 hospital Upper Peninsula Health Care Network (UPHCN) that formed the basis for a Regional Health Information Organization (RHIO). The Network had a goal of regional information sharing to facilitate referrals among the 319,000 members in the Upper Peninsula of Michigan to improve quality, patient convenience, satisfaction and safety.

In response to these needs, MGH conducted an extensive vendor evaluation process, and determined that there was no commercially available solution that adequately met their criteria of:

True application integration in an EMR environment
Modular, with no displacement of legacy systems
Web-based, with minimal training and implementation effort
Platform to support regional connectivity in a RHIO
Reasonable cost

So MGH turned to UPCARE Technology, who in turn developed the UPCARE solution suite, which includes UPCARE® eMR and UPCARE® eLAB. The applications were designed by UPCARE Technology developers who worked collaboratively with MGH's physicians, nurses, lab managers, and other departmental managers, as well as many other providers in the region. UPCARE eMR and UPCARE eLAB were designed to meet their needs with exactly the right level of functionality, ease-of-use and price/performance.

In her January 2006 "State of the State" address, Michigan's Governor Jennifer Granholm recognized the work being done in the Upper Peninsula to create one of only two pilot projects in Michigan to create a healthcare network with electronic medical records, working toward the goal of a state-wide electronic health record (EHR). UPCARE Technology's UPCARE eMR and UPCARE eLAB products are the core applications providing this network of information.